We’ll introduce USU IT Service Management at your company or support you during its introduction!

We don’t want to fool you. Introducing an IT service management system (ITSM) is not easy, and is also often time-consuming and costly.

Many companies have underestimated the effort required for this, which has often led to massive frustration and, in some cases, the halting or reversal of ITSM projects.

In addition, the use of ITSM only makes sense from an ROI point of view if the company is of a certain size and form.

We at EVONET understand these problem areas and have selected USU as a partner who, together with us at EVONET, will clearly identify these risks in the run-up to a decision for or against the introduction of an ITSM system and analyze them together with you.

As a German software manufacturer headquartered in Möglingen near Ludwigsburg, USU’s solutions are specifically tailored to medium-sized companies and organizations.

This has also resulted in IT Service Management from USU being the market leader for ITSM in the SME sector in Germany, with a large number of references from well-known companies and organizations from a wide range of industries.

USU’s solutions support the need for deeper penetration of digitalization in your company.

In addition to this, USU’s solutions offer comprehensive customer service management with special modules for field service and service desk.

By using USU’s solutions, companies implement simpler workflows and are thus able to offer smarter services, reduce costs, be more agile and reduce risks.

USU IT Service Management is currently the only solution on the market that is fully ITIL 4-certified across all processes.

At EVONET, we have certified USU ITSM consultants who are experienced in projects.

We’ll be happy to support you from consulting to implementation of your USU IT Service Management system in cooperation with USU at a fixed price.
You can find more information about USU solutions at https://www.usu.com/de-de/.